Germantown Roofing: Article About Resolving Disputes With Contractors
A warranty is a guarantee that a product will work properly for a certain amount of time. It can generally only be offered by a manufacturer and may only be honored if damage occurs through normal use.
FAQ from Germantown Roofers: How does a homeowner know if a contractor guarantees his or her work?A homeowner may wish to talk to a contractor about whether or not work is guaranteed and for how long. Typically, a contractor will come out to a job site to fix anything that may be broken or improperly installed. Additionally, the maker of a material used on a project may also offer a guarantee should damage or a defect occur.
While a contractor will always do his or her best to get the job done right the first time, there is a chance that a mistake could happen. Whether something is improperly installed, there is a hidden defect in a material used on a roofing project or a subcontractor makes a mistake, it is important for homeowners to know what their options are. In most cases, mistakes can be fixed without any additional cost to the homeowner.
A Germantown roofing expert will do their best to make sure that customers are always satisfied with the work done on their home. In general, a contractor may offer a warranty on any work done, which may be on top of any manufacturer's warranty that may exist on any materials used. Prior to having work done on a home, it is important for the homeowner and the contractor to discuss the procedure for fixing or replacing anything that may have been damaged during a roofing project.
In the event that there is a manufacturer's warranty on a damaged material such as shingles or roofing tar, it may be necessary to work something out through that manufacturer.
Seneca Creek Home Improvement of Germantown MD roofers can assist you with any questions regarding roofing, doors or siding.
However, the contractor may be able to take care of this directly, which means the homeowner has one less thing to worry about when it comes to fixing an error. Even if an error could not have been foreseen, a good contractor will make sure that he or she does everything to make it right.
Most contractors will have insurance that may also protect a homeowner in case an error causes damage that needs to be repaired. This protects both the contractor and the homeowner financially while making sure that the damage can be fixed properly even if it may take several days to repair.
While rare, it may be necessary to go to court or to mediation to determine who is at fault for any damage done to a home. Although this may seem extreme, it can be a good idea to have an impartial third-party determine what happened and how to remedy the situation. It may also protect the contractor, providing evidence that he or she didn't do anything unprofessional or unethical.
When a mistake is made on a roofing project, it is important to know what recourse may be available. In most cases, a call to the contractor is all it takes to get the error fixed. However, having an agreement in writing before work begins is always a good idea in the event that something goes wrong.
